Again, the more details you can give us, the faster it is for us to pinpoint the cause and its corresponding solution.īefore you begin troubleshooting any Game DVR-related issue, make sure that the Xbox app is running its latest version.
We also expect that you mention whatever troubleshooting step/s that you may have done before contacting us in order to prevent repeating them in our article. The more information that you can provide, the higher the chance of us diagnosing the issue more efficiently. You want to mention relevant history that may have led to the issue. Just remember, windows problems can sometimes be difficult to diagnose so kindly make sure that you give us very detailed description of the problem. If you have a problem that you can’t seem to find a solution to, send us your issue by following the link at the bottom of this page.
Before we proceed to the main topic though, we would like to remind you that we accept requests for assistance regarding their Windows computers.
